Frequently
Asked Questions:
Can I be present during the evaluation?
We strongly encourage parents to be a part of the therapeutic team. If your
child is young and or fearful of new situations it may be helpful for you to
sit in while the evaluation is taking place. However, some children may actually
perform better when the parent is not present.
What method of payment is required?
We ask that payment for the initial evaluation be made at the time of service.
We will provide you with a completed bill, including all insurance codes needed
for your submission to the insurance company. If your child requires treatment
you will receive a monthly bill. Payment will be due upon receipt. Wee
Speech accepts cash, checks, Master Card and Visa.
What hours and days is the facility open?
Wee Speech, P.C. is open Monday-Friday from 8 to 6. Hours may vary depending
on your therapist or time of year.
What qualifications does the therapist have?
All of the therapists are certified and licensed in their respective fields.
Our therapists have extensive training beyond the requirements of certification.
Many of our therapists have an NDT background. We strongly encourage learning
through continuing education.
What happens if I need to cancel an appointment?
We understand and appreciate a cancellation when your child is ill. Illness
calls can be made prior to 8:00 a.m. on the day of the session. We require a
24 hour notice for all other cancellations.
Can my child be seen without a doctor’s order?
Yes. However, it is often helpful to have a doctor’s order if the insurance
company requests it.
Will my insurance pay for an evaluation and or treatment?
Generally insurance companies will pay for an initial evaluation. It might be
helpful to check your policy to determine what is required by your insurance
company prior to your child’s appointment. For example, the insurance
company may require a doctor’s order or a pre certification.
If treatment is recommended, how often will my child be seen?
Each child’s needs vary. This is a question which can be answered by your
therapist after the initial evaluation.
Can I leave the facility during my child’s appointment?
Parents are requested to stay in the building. Your child may need you. Other
times, the therapist might request your attendance in order to teach, explain
or demonstrate activities that you might be asked to perform at home.
Does your facility contract with my insurance company?
Presently, we are contracted by Blue Cross Blue Shield. We are happy to look
into other insurance contracts.
Can I bring my other children to the therapy sessions?
Yes. Siblings may wait in our child friendly waiting room.
Are you DSCC approved?
Yes. Many of our therapists are DSCC approved.
Do you except Public Aid?
Not at this time.
Does your facility provide early intervention services?
Yes. Our therapists are well trained and have numerous years treating the birth
to three child. We are participating providers in the Illinois State Early Intervention
Program.
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